Customer Support Nepal
24/7 omnichannel customer support, call center outsourcing, and customer experience solutions designed to help businesses scale with confidence.
SERVICES
What We Do
Inbound Customer Support
Handle customer inquiries, complaints, orders, and technical issues with professionally trained agents.
Outbound Call Center Services
Telemarketing, customer follow-ups, surveys, renewals, payment reminders, and lead generation campaigns.
Social Media Management
Real-time customer engagement across Facebook, WhatsApp, Instagram, Viber, YouTube, and other platforms.
Email & Web Chat Support
Fast, structured, and SLA-driven email and chat support with CRM integration and canned responses.
Contact Center Setup
On-premise, cloud, or hybrid contact center infrastructure including IVR, CRM, reporting, and analytics.
Training & Consultation Services
Call center hiring, process design, SOP development, agent training, QA monitoring, and CX consultation.
About
About Customer Support Nepal
Customer Support Nepal Pvt. Ltd. is a Kathmandu-based professional contact center and customer experience solutions provider. We help businesses deliver consistent, reliable, and scalable customer support through voice and non-voice channels.
Our team consists of experienced business graduates and IT professionals with hands-on expertise in fintech, ecommerce, airlines, hospitality, and government services. By combining trained manpower with proven technology and structured processes, we ensure every customer interaction adds value to your brand.
We Create Fully Connected Systems So You Can Focus On Your Business
From customer inquiries and technical support to sales calls and social media responses, we manage your entire customer support operation.
Our integrated approach combines skilled agents, contact center technology, CRM systems, and real-time reporting allowing you to focus on growth while we take care of your customers.
Why Choose Us
We help businesses deliver consistent, reliable, and scalable customer support through trained professionals, proven processes, and modern contact center technology. Our approach ensures every customer interaction adds value to your brand.
24/7 SUPPORT
TRAINED AGENTS
CUSTOMER-FIRST
END-TO-END CX
QA & REPORTING
Clients
Happy Clients
